Elasticsearch is committed to the individual’s right to privacy and the ability to rely on secure and trustworthy Internet commerce. This Privacy Policy is effective as to all users of www.elasticsearch.com (the “Website”), and incorporates by reference the Terms of Use.

By using this Website, you consent to the collection and use of information as described herein. Elasticsearch reserves the right to make changes periodically to this Privacy Policy at our sole discretion. Changes to the Privacy Policy will be posted on this page. Your continued use of this Website after any such changes constitutes your acceptance of the changes and of the revised Privacy Policy.

Use and Purpose of Collected Personal data

The term “Personal Data” means information relating to an identified or identifiable natural person that is, someone who can be directly or indirectly identified. This will include your full name, physical address, email address, telephone number, or any other personal information that, alone or in combination with other information, enables contact with you physically or online.

On our Website, we collect Personal Data knowingly and voluntarily provided by you when you: (1) register for any our services; (2) submit requests, suggestions, or other communications to us; (3) interact with the Website or Elasticsearch in any way that submits, releases or displays your Personal Data to us. We may use your Personal Data for a variety of purposes for which we have registered and which you can check with the regulator.  These purposes include but are not limited to rendering to You the services We (and any other companies whom we may in the future control or be controlled by) offer including invitations to seminars, events and communication of information including newsletters and other informational material that is not individually solicited. We shall be free to process the Personal Data for all registered purposes worldwide.  We will not share such Personal Data with third parties with whom we are unconnected by common ownership or control unless it is necessary to do so to carry out Your instructions or unless required to do so by law or unless such third party is an actual or potential successor of ours, an investor in, acquirer or target acquisition of, employee, officer or shareholder in our company and then only for the purposes strictly necessary in connection therewith. We may export Your Personal Data to our affiliates, agents and/or contractors worldwide solely for the purposes described in these terns and conditions. The purposes referred to in this paragraph include the following

We may also collect non-Personal Data you choose to provide, such as your occupation, affiliated companies, and general location. Additionally, we may collect technical information relating to your mobile phone, mobile device or computer and the way you interact with the Website, such as your IP address, browser type, and aggregate user data. This information is used to identify your internet browser, store your user preferences, authenticate user sessions, provide services, and determine whether you have installed the software necessary to access certain material or applications on the Website.

Third Parties

We will not provide your Personal Data to third party advertisers without your permission, except as provided in this Privacy Policy.However, we may provide non-Personal Data, to our third party providers for any purpose including primarily customizing and targeting advertising messages. We may share your Personal Data with third parties for the following reasons:

Third Parties Who May Collect Information

The following third parties may collect information through the Website, but (subject to the above) such information shall not include Personal Data unless you post or publish such Personal Data in areas of the Website accessible to other users or the public:

The Website may contain links or references to other websites, including third party advertisers and other unaffiliated websites. We are not responsible for the privacy policies of those websites or of advertisers on the Website, and you should read the privacy policies of each website you visit. This Privacy Policy applies only to information collected through the Website.

Online Security

Elasticsearch supports secure online shopping using secure server technology because we want your shopping experience to be safe. Elasticsearch will use commercially reasonable measures to safeguard Personal Data stored in our servers and databases against loss, theft, and unauthorized disclosure or use. Please be aware that no security measures are perfect, and Elasticsearch is under no obligation to use such security measures. Furthermore, we cannot control the actions of third parties with whom you choose to share information. We are therefore not responsible for circumvention of any security measures by third parties or of any unauthorized access or use of your Personal Data made by third parties. Any disclosures that you make of your own volition to the Website or anyone else are made at your own risk.

If you ask us to delete your Personal Data from our records, we will use commercially reasonable efforts to do so while retaining any record necessary to comply with a governmental authority or applicable federal, state, or local law. Even after removal, however, copies of your Personal Data may remain viewable in cached or archived pages or if other users have copied or stored such information. If you would like to contact us about the Personal Data you have submitted, please contact us at: legal@elasticsearch.com.


Non-personal information about your mobile phone, computer, or mobile device and the way that you interact with the Website may be collected through the use of small text files known as “cookies,” which can be downloaded to your mobile phone, computer, or mobile device for record-keeping purposes. These cookies are used to identify your internet browser, authenticate user sessions, provide services, and determine whether you have installed the software necessary to access certain material or applications on the Website. Some cookies remain on your mobile phone, computer or mobile device until they are deleted. We use cookies to deliver personalized content, to save you having to re-enter your password repeatedly, to keep track of your shopping cart, and to tailor our information offerings to how you and others use the site.

Financial Information

Our Website includes order forms that you fill out to request information, products, and services. These forms collect your financial information, such as your banking details or credit card numbers. Elasticsearch will use any financial information that you submit solely for billing and payment purposes for that special transaction unless you grant permission for further use.


The headings used for the sections in this Privacy Policy are for convenience and reference purposes only and shall in no way affect the meaning or interpretation of this Privacy Policy. The obligations and rights set forth in this Privacy Policy shall survive any termination or expiration of your use of the Website.

Please contact us at legal@elasticsearch.com if you have any questions regarding this Privacy Policy.

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