Powerful and Intelligent Search Is Key to Enhanced Customer Experience
Providing the best experience for customers to view, search and explore relevant content in a timely and meaningful manner is paramount for SoundCloud. As the world’s leading social sound platform, SoundCloud lets anyone create, record, promote and share their sounds on the web in a simple, accessible and feature-rich way. SoundCloud enables sound creators to instantly record or upload original audio content, embed sound across websites and blogs, share publicly and privately, receive detailed analytics, plus get feedback from the community directly onto the waveform. Recently, SoundCloud set out to redesign their search infrastructure to meet growing customer demands and to keep pace with the massive growth in their data.